FAQs
Here are some FAQs regarding our key functionalities and apps.
How do I create documents?
In the Tradeshift web portal, document creation can now be done using the 'Create' app: Open the 'Create' app and choose the desired document type from the following types we have available: Invoice Pre-payment invoice Goods receipt Written request I ...
What is Collaboration?
Collaboration is a Tradeshift key feature that makes it easy for users to collaborate across the platform. It requires no configuration and enables users to collaborate on documents and products/services both internally (within the same organization) ...
What are the different Collaboration Subjects?
Each of the conversations that Collaboration supports has a subject, which specifies what the conversation is about. Listed below are the nine different conversation subjects that we currently support: Purchase request Invoice Purchase order Credit n ...
What are the different Collaboration Types?
There are 2 types of conversation Collaboration currently supports – internal and external: An example of an internal conversation would be a user who is messaging another team member within their own organisation, regarding the specific document An ...
What are Default Participants in Collaboration?
After a conversation is initiated, we have a priority based logic in Collaboration for inviting default participants: Users in the request header provided by the client Document author Assignees in assignments (for workflow assignments) The person of ...
Can I invite additional participants to a Collaboration?
Yes, additional participants can be added to a Collaboration. Organization users can be added as additional participants to a collaboration conversation at any point. The newly added members will then be able to see the entire conversation and docume ...
Can I add an attachment to a Collaboration?
Yes, collaboration allows users to add attachments to the conversation. The following file types are currently supported: .xls, .xlsx, .xlst, .pdf, .jpg, .tif, .tiff, .jpeg, .png, .eps, .csv, .txt, .docx, .doc, .dot, .ppt, .pps, .xml, .pptx, .zip. ...
Document Decimal Places and Rounding Mode Specifications
Numerical values in Tradeshift documents are maintained up to the third decimal place.Any digits beyond the fourth decimal place are processed according to the rounding method configured for each country.As a workaround, it is possible to handle this ...